Role Purpose
As a MI Analyst, you will develop a deep understanding of the Insurer’s policy, product and claims data . You will produce regular reports and analysis of the data to provide insights, trend analysis , forecasts and the identification of potential, opportunities and risks, supporting decision making at management and Board level.
You will help to build, maintain and develop our management information approach, supporting the Senior Leadership Team to deliver and facilitate the successful implementation of our business plan and strategy.
Working in a collaborative manner, you will have impact across the entire organisation, helping managers understand and get value from their data, as well as producing reporting for senior leaders and the board.
Principal Accountabilities
- To understand, monitor and manage policy, claims and product data held by the Insurer
- To review existing data sets, tools and reports identifying opportunities for continuous improvement and best practice, providing recommendations for the development of how data is collected, stored and presented
- To design, build and produce, regular management information reporting, including the creation of reporting dashboards, to support all areas of the business including finance, claims, operations and risk management.
- Analyse management information to identify patterns and trends and provide insightful recommendations to internal managers and senior leaders.
- Produce monthly reporting packs for management team, senior leadership team and board to describe organisational performance and inform decision making
- To produce ad hoc data analysis as required to support business decision-making and insight.
- To proactively work with the business to identify ways in which data analysis can support decision-making and to ensure they can access the data they need and understand it clearly.
- Contribute to thinking around reporting / data analysis tools to meet changing requirements as the business grows.
- To undertake any other duties in order to meet personal, team and organisational objectives following consultation.
- To establish and maintain positive working relationships with colleagues and any other individual either working for, associated with, or visiting the business.
Desirable Skills
Essential
- Numerate, data-literate individual
- Experience of working with large volumes of structured and unstructured data
- Experience of turning raw data into insightful management information
- Experience of providing analysis and insight to support decision-making
- Strong accuracy and attention to detail
- Proven knowledge of statistical analysis techniques
- Excellent analytical and problem-solving skills
- The ability to identify and clearly communicate the key findings from complex analytical work
- Self-motivated and willing to take the initiative to drive improvements
- A team player with good communication and organisational skills
Desirable
- Use of Power BI, Microsoft Dynamics and Microsoft Office software
- Knowledge of financial services, particularly insurance
- Educational attainment in a numerate subject to A-level or degree level would be beneficial but not essential
Why Join Us?
- Fantastic opportunity to join an exciting business and put your own stamp on the development, analysis and interpretation of management information/data
- Base salary £30,000-£35,000 depending on experience
- Eligibility for discretionary annual bonus up to 5%
- 34 days annual holiday (including bank/public holidays)
- 4% contributory pension, with a company contribution match up to 8%
- Cash Plan
- Death in Service benefit
- Onsite parking
- Easy access to M6, M61 and M65, motorways
Values & Behaviours
1. We must treat all people (including customers, colleagues, suppliers, and the wider
stakeholder community) with respect all at times.
2. We will not accept rude behaviour from customers, employees, suppliers, and stakeholders at any time.
3. We will only employ, and continue to employ, employees and engage with suppliers who
display openly the personal characteristics of humility, honesty, enthusiasm, respect,
positivity and a ‘can do’ attitude.
4. We will seek opportunities (at least annually) to identify employee training needs (and
wants) and wherever possible and practicable, provide time and resource to accommodate
these needs (and wants).
5. We shall be very careful in our recruitment and maintenance of ‘customers’ (customers
here being defined as ‘any body corporate or otherwise paying regular fees to the company’) to ensure, wherever possible, that these customers share these ‘values’.
6. We shall, at all times and in all decision making, try to ensure the best possible outcomes for our clients and consumers in every action we take.